Superhost Workshop | Real Estate Fiend

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superhost workshop outline

Table of contents

introduction

I. is hosting right for you?

Three questions about you:

1. Do you have time to host?

2. Do you have enough to invest?

3. Are you prepared for the commitment?

Three questions about your rental:

1. Is it legal?

2. Is it profitable?

3. Is it competitive?

1. Legal

2. Taxes

3. Insurance

4. Finances

5. Neighbors

II. setting up your business

III. setting up a guest-friendly rental

1. Must haves

2. Cleaning

3. Laundry

4. Decoration

The Pinterest trick

5. Check-in flexibility

6. Optional amenities

7. Home safety

1. Eye-catching photos

2. Descriptive title & summary

3. Competitive pricing

4. Flexible booking & availability

5. Amenities

6. Clear house rules

7. Complete host profile

IV. creating a listing that attracts reservations

v. Getting ready for guests

1. Accepting & declining requests

2. Communication

3. Anticipating basic guest needs

4. Cleaning

5. Laundry

6. Security deposit

7. Safety

8. Doing business outside of Airbnb

1. Do a dry run

2. Greet your first guests

3. Exceed expectations

4. Make yourself available

5. Get the first 3 ratings fast

VI. welcoming your first guests

VII. Success from the start

1. Always shoot for Superhost

2. Handling complaints

3. Evaluate constantly

4. Dos and don'ts

1. Dealing with a negative review

2. Writing reviews

3. Encourage repeat business

VIII. Reviews & attracting repeat business

IX. Prepare for problems

1. Be polite & address problems immediately

2. Airbnb takes care of Superhosts

3. Build a support team

4. When a guest damages your property

5. How the Airbnb Resolution Center process works

6. Airbnb global support phone numbers

1. Use calendars to stay organized

2. Lockboxes & keyless entry

3. Managing keys is the key

4. Co-hosts

5. Management companies

6. Managing finances

7. Expanding

8. Host burnout

X. Streamlining & growing your business

Need more help?

We'd love your feedback & hosting stories!

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